How to: Order Online Transcripts Through Gateway
Currently enrolled students or students who attended an SFSU class in the last six months can use SFSU Gateway, order official transcripts or download unofficial transcripts.
Navigation
- Open SFSU Gateway
- Navigate to the LaunchPad menu
- Click the See all apps button
- Scroll down to the Tools section
- Click the Official Transcript tile
Parchment Login
You will be redirected to Parchment's Login portal.
- New users select New Learner Account
- Note: In this instance, "New Users" include students who have never ordered from Parchment, as well as those who have only ordered before 08/31/2021
- Returning users select Existing User Account
Visit Parchment's support center dashboard for help with the following:
- An electronic or paper order not received
- An issue entering recipient information
- An issue entering payment
- Any payment questions
- eTranscript problems (wrong recipient, password reset, the order can't be accessed)
- Parchment login issues
Ordering by mail or in-person
The transcript request form can only request hard copy transcripts; if an electronic copy is needed, please order online through Parchment.
- Official transcripts are not available for first-time students until after completion of their first semester
| Modality | Required Items |
|---|---|
| By Mail | A photocopy of a valid government-issued photo ID |
| A check or money order made out to San Francisco State University | |
| In-Person | A valid photo ID (either valid government ID or an SFSU Student ID) |
| A check, money order, or cash. SFSU's Bursar's Office cannot accept credit or debit card | |
| Orders made in person can only receive two printed transcripts; if more are needed, they will be mailed | |
| Through a 3rd Party | A written, signed, and dated authorization release from the requesting student |
| A photocopy of a valid government-issued photo ID from BOTH the third party and requesting student | |
| Check made out to San Francisco State University |
Transcript costs
| Order Type | Shipping Speed | Delivery Method | Amount |
|---|---|---|---|
| Parchment Order | eTranscript | Electronic | $8.00 |
| Domestic, Regular Shipping | USPS | $10.50 | |
| Domestic, Express Shipping | FedEx | $40.00 | |
| International, Regular Shipping | USPS | $13.40 | |
| International, Express Shipping | FedEx | $66.00 | |
| In-Person Order | On-campus pickup | In person | $8.00 |
Beginning January 6, 2025, sales tax will apply to certain document requests (including transcripts) in accordance with federal, state and local tax regulations.
Unofficial transcripts
- Log in to Gateway
- As of 2021, SFSU web services require Two-Factor Authentication
- if you do not already have this setup, please review ITS Multi-Factor Authentication (MFA) Guide
- As of 2021, SFSU web services require Two-Factor Authentication
- Navigate to your Launchpad
- Click the Student Center tile
- Open the other academic... drop-down menu
- Select Transcript: View Unofficial, click the double arrow button
- In Report Type, select SFSU Unofficial Transcript, click View Report
As a current student, unofficial transcripts are housed in your Student Center.
- If you are a current student and a portion of your record is from before Spring 1985, we may need additional time to prepare your transcript using historical records
- If you cannot access the Student Center via Gateway, please use the Alternative Student Center Access link
Contact us
Registrar
The Registrar’s Office supports you throughout your academic journey by managing student records, registration, transcripts, academic calendars, enrollment verification, diplomas and graduation services. We’re here to help keep your official academic information accurate and up to date.