Campus Keys and Building Access Cards

About campus keys and building access cards:

San Francisco State University maintains campus key and building access card management systems to ensure a safe, secure and accessible environment for students, employees, vendors, contractors and assets. All individuals issued campus keys or building access cards (keycards) are responsible and accountable for their proper use and safekeeping. Please note:  

  • Loaning, lending, transferring or duplicating campus keys or business access cards is prohibited.
  • Unauthorized fabrication, possession or use of campus keys or building access cards to access San Francisco State University facilities and structures is a violation of California Penal Code 469. 

How to request keys and building access cards

To place a request for keys or building access cards (keycards), submit a online key and building access card request on SFSU FacilitiesLink.

For more information, please visit Online Key and Building Access Card Request.

Campus keys and building access cards details

For more information about campus keys and building access cards (keycards), please see the following items below:

  • Facilities Services issues campus keys and building access cards (keycards) to campus members and vendors who require access to a campus space to perform their assigned duties and responsibilities.
  • For all campus key and building access card (keycard) requests, please submit a key request online at SF State FacilitiesLink.
  • All requests must be approved by the appropriate Key Approver.
  • The Facilities Services Customer Service Center (CSC) reviews and advances all requests for re-keys, key cutting and re-cuts prior to submission to the Lock Shop. 
  • Customers will receive an email when their campus keys or building access cards (keycards) are ready for pickup.
  • A valid SF State ID or government-issued photo identification is required at the time of pickup, and no other form of identification is accepted.
  • Only the requestor, key holder or designated approver can pick up requested campus keys or building access cards (keycards) from the CSC at Facilities Services located in Corporation Yard 102.
  • If the department would like someone else to pick up the campus keys or building access card, a signed memo authorizing the alternate to do so must be presented at the time of pickup.
  • Campus keys and building access cards (keycards) can be picked up from Monday – Friday between 8:30 a.m. – 12 p.m. and 1 p.m. – 4:30 p.m. 
  • Campus keys and building access cards (keycards) that are no longer needed by the key holder or the department must be returned immediately to the Facilities Services Customer Service Center (CSC) located in Corporation Yard 102. 
  • Notifiy the Facilities Services Customer Service Center (CSC) immediately if campus keys or building access cards (keycards) are lost, misplaced or stolen.
  • A Lost Property Report Form must also be filed with the University Police Department (UPD) for any lost, misplaced or stolen campus key or building access card (keycard).
  • To request replacement campus keys or building access cards (keycards), please submit a key request online via SFSU FacilitiesLink and provide a UPD-issued incident number/report in the request. 
    • Replacement requests that do not include a UPD-issued incident number/report will not be granted. 
  • Staff or faculty who are separating from the university must return all campus keys (i.e., metal keys to interior or exterior doors) and building access cards (keycards) (i.e., proximity or proxy) to the Facilities Services Customer Service Center (CS) located in Corporation Yard 102 on or before their last day of work.
  • For inquiries regarding campus key or building access card (keycard) returns, contact the CSC by phone at (415) 338-1568 or by email at facilities@sfsu.edu.
  • For questions about the clearance process from the university, please visit the Payroll Services page, submit an HR Clearance Service Request or contact Human Resources at (415) 338-1872 or hrwww@sfsu.edu.
  • A bollard is a post that restricts traffic. 
  • If you need a bollard unlocked, please contact the Facilities Services Customer Service Center (CSC) online at SFSU FacilitiesLink or by calling (415) 338-1568.