Pharmacy
Pharmacy Hours | |
| Monday – Thursday | 8:30 a.m. – 4:45 p.m. |
| Friday | 9:15 a.m. – noon |
| 1 – 4:45 p.m. | |
*When only one pharmacist is on duty, pharmacy may be closed 60 minutes between noon and 1:15 p.m.
On-Campus Pharmacy Pickup:
To request a refill, login to your myHealth Portal or call the Pharmacy at (415) 338-1710. Our staff will text you when your prescription is ready. Please have your Student ID ready for pick up.
Accepted Payments:
- Credit/Debit Card
- Apple Pay
- Google Pay
- Samsung Pay
*If someone else will pick up your prescription, please call us ahead of time and ensure they bring their own form of ID.
Transfer prescriptions to an off-campus pharmacy
If you are staying off campus, you can request to have your prescription sent to your local pharmacy. To transfer a prescription from Medical Health Services (MHS) Pharmacy to another pharmacy in the U.S.:
- Contact your chosen pharmacy.
- Be ready to provide your personal and prescription information (including the prescription number) and the MHS Pharmacy phone number: (415) 338-1710.
- Your chosen pharmacy will contact the MHS Pharmacy to complete the transfer.
Once your prescription has been transferred, all future refills must be requested directly through your new pharmacy.
Note: Expired prescriptions and prescriptions with no refills cannot be transferred.
Over-the-Counter Medications for Colds and Flu
Most cold symptoms can be relieved with over-the-counter (OTC) medications. With so many medications to choose from when you have a cold or flu, choosing the best product can be tough. It's important to read the labels of each product. Most cold and flu medicines contain a combination of ingredients. If you take more than one product, you may actually be getting a double dose of an active ingredient and/or not getting enough of another. Use OTC medications for temporary use only, unless instructed by your health care provider.
Young adults should avoid taking aspirin for cold symptoms. Aspirin, which contains salicylates, has been implicated in the development of Reye Syndrome, an uncommon, but serious complication of viral illnesses, such as colds in children and young adults. Tylenol® (Acetaminophen) is a better choice.
Stop by the Pharmacy to purchase over-the-counter medications for your cold or flu.
Below is a guide in choosing the correct OTC medicines based on your symptoms.
| Symptoms | Medication |
|---|---|
| Clogged, stuffy nose | Nasal decongestant Saline Nasal Spray |
| Cough without phlegm | Cough suppressant |
| Cough with phlegm | Expectorant |
| Runny nose and sneezing | Antihistamines |
| Fever, headache, minor aches and pains | Pain reliever (analgesic) |
| Sore throat | Analgesic lozenge |
FAQs
If your prescription filled at the Pharmacy has no refills left, the pharmacy staff can contact your health care provider to request a renewal on your behalf.
Please allow 48–72 hours for your request to be processed. Your provider may either issue a new prescription or ask you to schedule an appointment before renewing it.
For questions, call the Pharmacy at (415) 338-1710.
We can fill prescriptions from providers outside of Gator Health and Well-being only if the medication is available in our pharmacy. Please call the Pharmacy at (415) 338-1710 to check availability before requesting a fill.
If your medication is available, your health care provider may:
- Send your new prescription electronically
- Call in your prescription to (415) 338-1710
- Fax it to (415) 338-3976
- Provide you with a written prescription
We accept:
- Family PACT
- Medi-Cal Rx
- SFSU International Prescription Insurance
If your insurance isn’t accepted at our pharmacy, you’ll need to pay the full amount when you pick up your prescription. You can then submit a claim to your insurance company on your own for possible reimbursement.
Note: You don’t have to fill your prescription at the Pharmacy. Prescriptions written by our providers can be sent electronically to any pharmacy you choose, and your private insurance may cover the cost there.
Family PACT will only cover your medication if the prescription is written by a Family PACT–approved provider.
If your prescription is written by a provider who is not part of Family PACT, you’ll need to pay out of pocket for the medication.
Yes! We can transfer your prescription if it still has valid refills and we carry the medication.
Call the Pharmacy at (415) 338-1710 or stop by with your medication bottle or package. The prescription label includes the information we need — such as the medicine name, Rx number, and the other pharmacy’s contact details.
Transferred prescriptions are usually ready within 24–48 hours, so we recommend requesting refills ahead of time.
The SHS Pharmacy carries around 400 commonly prescribed medications, based on what our providers most often recommend.
If you’d like to check whether we have a specific medication in stock, call us at (415) 338-1710.
Contact Us
Medical Health Services Pharmacy
730 Font Blvd #101 (1st floor), San Francisco, CA 94132-1722