Change Management

Leading change

To further support the University and lead change management efforts, Quality Assurance and Audit Services and Quality Assurance completed Prosci’s Change Management Certification Program. As Change Management Practitioners, the Quality Assurance team can guide individual departments through change and address potential roadblocks or barrier points to progress. 

Change is dependent on every individual successfully adopting the change. The goal for any change is to ensure every individual achieves their best performance, communicates and collaborates effectively with the campus community and enhances the overall experience at SFSU.

What is Change Management?

Change Management is an enabling framework for managing the people side of change. Change management assists with preparing, equipping, and supporting individuals through their change.


When is Change Management needed? 

Change Management strategies are created based on the type of change and the size and impact of the change. Examples of change management include:

• Adoption of a new and/or updated business process
• Implementation of a new technology
• Change in management personnel or style
• Re-branding

Why is Change Management important?

With excellent change management, individuals can adopt the change more proficiently, stay engaged with their organization, understand why the change is happening, and have the time and tools to feel heard and supported. When change is done well, the project initiatives are successful and the expected benefits are realized. The success of any initiative, project or process ultimately lies with each person adopting the change.